Return & Refund policy

The refund period starts from the purchase date.

Once you or your recipient has received your gift card with a supplier you are bound by their Terms and Conditions. Please make yourself aware of these at the time of purchase.

All refund will be made to the person who purchased the gift voucher, directly to the cars used to make the purchase.

Refunds generally take between 5 to 10 working days to appear in the customer’s account used for purchase.

To request a refund please contact our friendly customer service team at *COMPANY E-MAIL*.

We offer refunds on a discretionary basis, and each refund request is looked at individually. We do our best to provide a refund where possible, but please note that games that have been played or keys that have been redeemed are ineligible for a refund. Refund requests have to be submitted within 7 days of the delivery of the key by the Vendor to the Purchaser or Customer.